See below Frequently Asked Questions and Answers.
Will
you insure a business with
apartments attached?
Yes,
however, the units cannot exceed 4
and the floors are restricted to 3
stories.
I own a hospitality business, will you sell directly to my business?
No, we do not sell direct retail, you must go through a Licensed Insurance Producer in your state.
Direct Brokers, can I submit an application directly to
R.C.A.?
Yes, fill out our application and fax it in. We will send a Broker Agreement after you bind your first account. The Agreement is on line for your inspection only, do not print it and send it in. We will send you two copies after we open an account for your agency.
Do I have to be a licensed insurance producer?
Yes, you must be licensed in the state you are submitting business from. You must have a valid license with property/casualty authority and E+O Insurance.
Applications, is there an R.C.A. application?
Yes, it can be
downloaded from this site. Check our
Branch Office page to determine which office serves your state.
Acord Application,I already have one filled out, can I use it?
No, we require our app. Using our app expedites the turnaround time.
Turnaround Time, when can I expect a quote?
We generally need two days in house. We often meet a 24-hour target.
Quotes, how will you advise me a quote is ready?
We fax quotes back immediately upon completion.
I faxed an application and want to follow up on it, who do I call?
Call the regional office servicing your state and ask for the Underwriting Department. If you already have a quote and have a question, ask for the underwriter that signed your quote.
Workers’ Compensation, is it available?
No
Can I (the broker) underwrite and bind business?
No, all underwriting and binding authority rests with R.C.A. without exception
Inspections, do you inspect the insured?
Yes, an annual inspection is done, beginning with year one.
Social Security Numbers, why do you require the shareholders SS number?
If the insured has a bad personal credit history we will decline writing a property policy.
Liquor/Dram Liability coverage, is it available?
Yes, everywhere we do business we offer this coverage.
Assault & Battery, is this coverage available?
Yes, for both CGL and Liquor.
Employment Practices Liability, is this coverage available?
No
Financing, is it available?
Yes, by a third party.
Admitted or Non-Admitted, on what basis do you offer policies?
Our program is available on an Admitted basis in almost every state.
Are your carriers rated?
Yes, A or better, by A.M. Best.
Premium, how do I pay it?
Agency bill, account current.
Claims, who administers them?
R.C.A. is the TPA for all claims out of our main office in Clifton, NJ. Call
Schyler Kohl in the Clifton, NJ office for all claim questions.
Where should I submit my application?
Refer to the
States Available map page and click on the state of interest, it will direct you to the proper regional office.
Do you write Night Clubs ?
No
Do you write business with Entertainment, ie: DJ, Bands and Dancing?
No, even if it is only one night a month we will decline.
The bar has Karaoke
on some evenings, is that ok?
Yes
The bar has bouncers, will you write it?
No, it is out of our guidelines with bouncers or security.
Do you write bars with 100% liquor sales?
Yes, but not nightclubs, college bars, disco's or bars with entertainment.
How much business experience must the owners have?
We require three years experience as a manager or owner.
Do you have a company personnel list by departments?
Yes, see
Company Directory.
Do you write Retail Liquor Stores?
No
Do you write property on PC 9 buildings?
No
Do you offer Commercial Auto?
No
Do you offer non-owned or hired Auto?
We offer non-owned but not hired. Neither is offered in MA.
Brokers kit, do you have one?
Yes, but all the same info and forms are available on this site.
Do you offer a BOP?
No. we only offer a CPP.
Do you have any marketing materials for my agency?
No, we do not provide retail marketing materials.